Central Maine Power Company, together with Barry Hobbins, public advocate on behalf of the Office of the Public Advocate (OPA), have submitted a request to the Maine Public Utilities Commission (MPUC) to extend the protections afforded residential customers during the winter disconnection period from April 15 to May 15, in recognition of the potential economic impacts of the COVID-19 pandemic. CMP is also implementing necessary business precautions and contingency plans to support employees’ first-responder roles.

CMP encourages any customer who is having difficulty paying electric bills to call the company to discuss possible sources of assistance and individual payment arrangements.

The company has restricted visitors from entering facilities, has provided support needed to enable some office staff to work from home, and can provide in-house accommodations such as food and cots so that employees who perform critical functions can remain at work if necessary. The company will continue to implement contingency measures as required to ensure employee and customer safety and service reliability.